Monarch Reign FAQs

FAQ - Test

HAVE QUESTIONS, WE ARE HERE TO HELP
Email info@monarchreign

ORDERS

Standard orders are typically processed between 1-3 business days and shipped using the method of your choice. Pre-orders typically ship in 4-6 weeks. Orders are in transit business days only. Sometimes processing may take longer, however, depending on our ability to meet the prevailing order volume. We do our very best to keep up with our stock, but due to demand, some items may be purchased on backorder and may be delayed. In the event of shipping delays for any reason we will inform you via e-mail as soon as possible.

 

For any questions about your order, please email info@monarchreign.com

 

EXCHANGE & RETURN POLICY

We will gladly accept exchanges for store credit on items in their original condition (except items marked Final Sale or purchased with a coupon code. Items sold at a 50% or higher discount are all Final Sale ) within 15 days from time of order received. Items must be unwashed, unworn and with original tags and hygienic liner. We do not offer refunds at this time. Shipping costs are non-refundable. Return handling and return shipping costs are the responsibility of the customer. Monarch Reign does not offer price adjustments on sale items.

 

PRIVACY

We take the utmost care and concern for your privacy while you’re shopping on our site. We will never share or sell your information to any third party, and the information we collect is solely used to contact you about your order if necessary. Transactions on our site are secured using 256-bit SSL encryption and your credit card information is never stored.

 

CARE FOR YOUR MONARCH REIGN SWIM

We recommend hand washing your suit in cold water with gentle detergent. Leave out to dry under the shade. Do not put your suit in the washer or dryer. We do not recommend wearing the swimwear in very chlorinated water or exposing it to something that might result in a stain.